Tell us a little about your business.
Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 85,000 businesses with TrustScores based on more than 7.5 million reviews. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback.
What did you order from 1-800-Bakery.com?
We ordered 1-800-Bakery’s corporate customized cakes and cookies.
How did you use the products you ordered?
We ordered the cakes and cookies as part of a marketing initiative to throw a party for our customers to help them celebrate when they hit major milestones in their effort to create trust and provide excellent customer service to their customers. These metrics are based on Trustpilot values of openness to feedback, transparency & dedication to customer satisfaction.
How did the recipients respond to their 1-800-Bakery.com treats?
They loved them and from our point of view the customized cakes really helped us reinforce our brand without being too over the top.
What did you think of the 1-800-Bakery.com treats and the service you received from the 1-800-Bakery.com team?
The team at 1-800-Bakery really worked with us to make sure we got what we wanted – the cake and cookies were spot on with our brand. Also, everyone we encountered were a pleasure to work with as well as always available when we had questions.
Talk about a creative and tasty way to build brand recognition and celebrate customers! You can read more about this celebration on Trustpilot’s blog here.